By outcome · Managed & consultancy
SRE & Reliability
SLOs that mean something, runbooks people actually use, and an incident process that holds up at 3am. Reliability as a practice, not a dashboard.
Try it
Spend an error budget.
Pick an SLO, break things, and watch how the budget decides whether you ship.
1 · Agree an availability target (SLO)
That allows 43 min of downtime every 30 days — your error budget.
2 · Now things break
day 130-day windowday 30
No incidents yet — add some above
0 incidents · 0s of downtime
Error budget left
100%
43 min remaining of 43 min
Ship freely
Plenty of budget. Keep shipping — reliability is where the business agreed it should be.
What you walk away with
Outcomes, not activity.
Per-service SLOs with error budgets agreed with the business
Runbooks and on-call that reduce time-to-recover
Fewer repeat incidents through blameless postmortems
What's included
- SLI/SLO definitions per critical service with error budgets
- Alerting tuned to symptoms, not noise (PagerDuty / Opsgenie)
- Runbooks for the top failure modes
- Incident process: roles, comms, severity, postmortem template
- Game-day / chaos exercise to validate it
- Reliability scorecard and review cadence
We protect your data.
Encryption at rest & in transitLeast-privilege IAMAutomated backups, tested restoresAudit logging & monitoring
Let's talk
Let our experts deliver this for you.
A free call — we'll review your setup and flag the quick wins, hire us or not.